Data Deletion

Last updated: August 1, 2026

This page explains how TrackPitch users can delete their account and associated data.

1. Delete Your Account in the App

If you can access your TrackPitch account, you can request account deletion inside the App:

1. Open TrackPitch and sign in
2. Go to Settings
3. Scroll to the Danger zone
4. Select “Delete account and data”
5. Type “DELETE” to confirm

When the in-App deletion succeeds, your active Supabase Auth account and the active TrackPitch database records linked to it are permanently deleted. The App then signs out the deleted account.

2. Request Deletion Without the App

If you no longer have access to the App, you can request deletion by contacting us:

Email: theodorheron@gmail.com

Please include the email address associated with your TrackPitch account. We may need to verify your identity before processing the request.

3. Data That Will Be Deleted

The following active data associated with your TrackPitch account will be deleted:

• Account information
• Track records
• Demo version information
• Label submission records
• Submission status and follow-up dates
• Notes
• Favorite labels and app settings

4. Limited Provider Backups and Logs

Limited technical logs or backup copies controlled by our service providers may remain temporarily under their security and backup-retention processes before scheduled deletion or rotation. These copies are not available in the active App and are not used to restore an individual deleted account. We may retain limited information only when necessary for legal compliance, fraud prevention, security, dispute resolution, or enforcement of our terms.

5. Processing Time

We aim to process deletion requests within a reasonable period after verifying the request. We will notify you when the request has been completed or if additional information is needed.

6. Contact

Heron&Theodor
theodorheron@gmail.com
https://trackpitch.netlify.app

---